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FireWalker
Updated:18/08/2024
The AJ Madison Haul Away service is designed to simplify the appliance delivery experience for customers, ensuring old appliances are safely removed during new appliance delivery.
What is the AJ Madison Haul Away Service?
AJ Madison’s Haul Away service allows customers to have their old appliances picked up and disposed of responsibly when new appliances are delivered. This service is particularly valuable for those upgrading their appliances and needing assistance with removal and disposal.
How does the Haul Away Service Work?
- Order Placement: Customers select the Haul Away option during the online purchase of new appliances.
- Schedule Delivery: AJ Madison coordinates with customers to schedule a convenient delivery time.
- Old Appliance Removal: Upon arrival, the delivery team will remove the old appliance from the home and transport it for disposal.
- New Appliance Installation (Optional): Customers can also request installation services for their new appliances.
Process Overview
| Step | Description |
|---|---|
| 1 | Select the Haul Away service during checkout. |
| 2 | Receive confirmation and schedule delivery. |
| 3 | Prepare the old appliance for removal. |
| 4 | Delivery team arrives to remove the old appliance. |
| 5 | New appliance delivered and installed, if applicable. |
Frequently Asked Questions
- Q: Is there an additional fee for the Haul Away service?
A: Yes, there is typically a fee associated with this service, which varies by location and appliance type. - Q: What types of appliances can be removed?
A: Most large appliances including refrigerators, washers, dryers, and ovens are eligible for the Haul Away service. - Q: How do I prepare my appliance for removal?
A: Ensure the appliance is unplugged and cleared of any personal items before the delivery team’s arrival. - Q: Can I schedule a Haul Away service without purchasing a new appliance?
A: Currently, the Haul Away service is only available in conjunction with a new appliance purchase.
Benefits of the Haul Away Service
| Benefit | Description |
|---|---|
| Convenience | Streamlines the process of upgrading appliances. |
| Responsible Disposal | Ensures old appliances are disposed of in an environmentally friendly manner. |
| Expert Handling | Professional team takes care of the removal safely, reducing risk of damage. |
Customer Testimonials
Many customers have expressed satisfaction with the Haul Away service:
- John D.: “The team was efficient and friendly. They made my appliance upgrade hassle-free!”
- Lisa R.: “I loved that they took my old fridge away, saving me a trip to the dump!”
Statistical Analysis
| Year | Percentage of Customers Using Haul Away Service |
|---|---|
| 2021 | 40% |
| 2022 | 55% |
| 2023 | 65% |
Mind Map of Haul Away Service Process
1. Order Placement
2. Confirmation & Scheduling
3. Prepare Old Appliance
4. Removal by Delivery Team
5. Installation of New Appliance
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